Service Management Software MOST

1. With so many choices is MO.S.T. the BEST system to purchase?
2. Is the program "web" based and do my employees need to have continuous internet access?
3. Can I have multiple dispatch boards open to track my various departments?
4. Do my field employees have access to all my customer information?
5. To install the program do I just get a CD that I have to fumble through installing myself?
6. Where do I go to get more information on financing?
7. What is the right size company For the MO.S.T. program?
8. Can I use my existing flat rate software data?
9. Does our staff have to travel to you to learn the program?
10. Why do I need to computerize?
11. What is "Service Mobility"?
12. Does this program work on handheld devices?
13. What kind of computers do I need for the field employees?
14. Will my company really benefit from having a mobile solution?
15. What do I do about converting my existing data?
16. What if I would like other reports or dashboards created?
17. Does the program require special training or is it easy to figure out on our own?
18. Is the program only for the HVAC industry?
19. Where do I go to get more information on financing?

Why do I need to computerize?

We live in a fast paced technological world. Truth is your company is probably already computerized in the areas of word processing, spread sheets, email and so on. A mobile solution helps you manage.

What is "Service Mobility"?

Field service software that enables real time interaction between the field and office. This eliminates paperwork, telephone calls, and travel time to and from the office.

A mobile solution helps you manage complex field service operations reducing costs and improving productivity. With streamlined processes and improved productivity in the field, jobs are completed more efficiently shortening the billing cycle and improving cash flow.

Does this program work on handheld devices?

Our mobile field solution works with tablet pc's. We recommend a rugged tablet for technicians and in some cases a standard tablet is adequate.

What kind of computers do I need for the field employees?

Tablet PC's are needed to run the application

With so many choices is MO.S.T. the BEST system to purchase?

Our system is not just a database that stores customer information. MO.S.T. is a management tool that focuses on industry specific "Best Practices" focusing on making your entire company more profitable. If you truly want to grow your business while taking care of your customers and employees then MO.S.T. is a good fit for your business.

Will my company really benefit from having a mobile solution?

Would a field communication solution keep paperwork out of my technicians' hands?

Ensure that my technicians have the right materials and perform the proper procedures on every inspection call?

Quickly and easily monitor technician productivity?

Discuss past due amounts with my customers when a service call was received?

Make certain that maintenance agreement renewals were received by my customers before they expire?

Identify opportunities to create add-on revenue?

Lessen the time it takes to schedule inspections and perform periodic agreement billings?

Ensure that parts picked up in the field and used on service work orders were billed to the appropriate customers?

Communicate service call priority throughout my company?

Avoid separating procedures for construction jobs and service calls?

If you answered yes to more than 3 of these questions, your business would benefit from MO.S.T.

What do I do about converting my existing data?

We offer data conversion options at an additional cost. We strive to set our self apart from other industry specific software packages and we take a careful approach to moving your current database into your MO.S.T. system. We understand how important it is to have customer history, equipment, service contracts and contact information readily available to you in your MO. S.T. database.

What if I would like other reports or dashboards created?

As long as we are capturing the information you are looking to track we can create custom reports and dashboards at an additional cost.

Does the program require special training or is it easy to figure out on our own?

We have an on-site implementation program. Each new installation is assigned to a trainer to guide your company through every step of the process before we arrive on site to begin training. Go- Live training will be on-site with separate sessions for management, office personal, and filed technicians. Your trainer's objective will not be only to implement new software, but help to improve your business along the way.

Is the program only for the HVAC industry?

MO.S.T software is designed for HVAC, electrical, plumbing and specialty contractors. The software is a complement to any service related contacting business looking to drive revenue and increase productivity. The software keeps field technicians and office staff better connected during the work day.

Is financing for hardware and software available?

Mobile Software Technology offers software and hardware financing through Horizon Keystone Financial.

When there is a lack of budget dollars for new software, everybody suffers.

Budget problems are shared by both software vendors—and the businesses who need the software. When budget dollars aren't available, purchases are often put on hold, stifling the progress of the company. The only people who benefit...are your competitors...with a technological advantage.

Software financing through Horizon Keystone Financial can be the solution.

While most banks do not consider software a tangible asset, Horizon Keystone Financial understands that the hardware in which you've invested a large amount of capital is useless without the right software. Software financing through Horizon Keystone Financial is your means of funding the total solution, including asso- ciated services, maintenance, and implementation of the software investment. For the software user, costs are spread over a multiple-year term, matching benefits received from the software. This means the business can let the solution pay for itself over the duration of the lease or loan — keeping more working capital liquid to fund investments such as additional payroll or facility expansion.

Leasing is an excellent means of financing software.

Even for a company with large cash reserves, leasing can prove to be the right choice by accounting for software acquisition off the balance sheet. In addition to preserving working capital and credit lines, an advantage for a business that decides to lease is that a lease can often begin immediately even if provisions for the item are not included in the current capital budget.

Mobile Software Technology's Custom Finance Center