Video and Brochure Library



Video Library and Brochure/Manuals Library

Field Employees will have another presentation tool at their finger tips. We are adding a video library with an embedded video player to
MO.S.T. Mobile to aid your technician’s ability to explain your services at a higher level.

heater

tutorial

Gain Control by continually coaching your field employees

Inspire your technician’s to exceed customer expectations on every call

videoplayer

Video Library and Brochure/Manuals Library

Field Employees will have another presentation tool at their finger tips. We are adding a video library with an embedded video player to
MO.S.T. Mobile to aid your technician’s ability to explain your services at a higher level.

Take Training to the Next Level!

You will also have the ability to show a short video to your technicians before they are able to open the work ticket. This is a great way to
quickly reinforce company policy and procedures. Now you can reinforce your message every day and not just at your weekly meeting.
There are endless coaching opportunities with your employees, here are a few suggestions:

  • Safety Procedures such as proper lifting techniques, ladder placement, driving and texting, etc.
  • Customer Service Related such as wearing booties, using tarps and drop clothes, proper greeting at the door
  • Work Ticket Items such as Completing Checklists, Gathering Equipment information, Improve diagnostic and invoice notes
  • Product Knowledge which reviews features and benefits of new products or services you are offering