Every office system is a huge database of information, ever growing. What makes any management system worthwhile is how it takes all that raw information and turns it into something useful for the end user.
MO.S.T. uses 3 ways of doing this. Each offering up its own set of benefits. They are Dashboards, Pivot Tables and Standard Reports.
The use of pie charts, bar charts and other graphics are used to display business analysis in a way that is easy to review and assess. This will help you stay on top of how the business and its initiatives are doing and help you make important decisions to further succeed.
Our “user” specific dashboards allow owners, managers, CSR, and dispatchers to monitor the key trends and relationships that drive their company’s success with our ever growing list of features our dashboards track and display a lot of information; such as,
Pivot tables offer an exciting reporting option to view key performance indicators while changing the criteria on the screen for easy quick analysis. Row / column information can be manipulated to provide various views of the same data. Drill downs on each cell provide the desired details to see which tickets the numbers came from. All pivot table can be exported to excel.
Marketing Pivot Table Tracks
♦ Revenue and ticket count by Lead Source (Website, Yellow Pages, Yelp, Existing Customer)
♦ Revenue by:
Our pivot tables give you power to understand which marketing campaigns are working for your company. Get instant access to marketing campaign’s net revenue, gaining visibility to your marketing return on investment;
We also offer multiple revenue tracking pivot tables which helps to differentiate the employees who are revenue producers from those that might require additional training in your organization;
MO.S.T offers powerful reporting options to manage your business more effectively.
Some key reports:
All reports offer the flexibility to do the following: