Dispatch Board – "Work Smarter, Not Harder"
- Graphical schedule board and drag and drop scheduling;
- Instant real time access to detailed technician statistics:
- view technician scheduled worked hours which eliminates over booking his day;
- reduce unnecessary overtime as real time timecards are integrated with the dispatch board and shows a technicians actual worked hours for a day, week or pay period;
- keep your technicians and dispatchers engaged track technicians actual daily sales and current sales for any period of time
- Increase revenue with dispatchers and management following a field employees daily progress;
- Schedule based on service area and skill level and predefined skill levels assigned to each employee means dispatching the most qualified technician every time;
- Color coded priority markers;
- Color coded appointments for work order stage, which changes in real time as work done and allows for visual work flow status;
- Schedule work orders for multiple technicians and multiple days;
- Create new customers and work tickets directly from the dispatch board;
- Customer desired date tracking enables you to move future service calls to current day to fill open appointment slots and maximize the schedule;
- Filter unassigned work tickets by service area, zip code, task category, and estimated call task time; all ways to enhance effectiveness of your field employees;
- Multiple Views , including, Day, Week and Month;
- Integrated mapping and GPS tracking to allow users the ability to physically view their customer and technicians locations. Users can view available technicians by proximity to create an optimal schedule. Our integrated mapping features with driving directions will decrease travel time;
- Show information on dispatch board based on departments for greater filtering;
- Ability to dispatch appointments to Microsoft Outlook. Great tool for scheduling your sales team;