Service Agreement
- Ability to have service agreements based on flat rate price book;
- Automatic and "Time of Service" billing;
- Define automatic recurring billing schedule, Generate future invoice tickets;
- Each service agreement can have the following:
- its own rate code to use, which allows for a more robust multi tiered rate structure;
- promotional categories for marketing campaigns;
- flexible maintenance intervals; such as, annual, semi-annual, quarterly, monthly, weekly and bi-weekly;
- Add accessories or add-ons to any agreement;
- Generate future tickets feature allows for the following:
- flexibility in deciding if initial visit is to be included in actual agreement;
- changing of generated future promised dates easily;
- tracking and assigning of service agreement liability portions per ticket for revenue recognition;
- addition of filter changes tickets;
- Assign reasons for call in group or individually per ticket;